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Zions Bancorporation Salesforce.com Product Manager in Salt Lake City, Utah

Salesforce.com Product Manager ( Job Number:

046793 )

Description

Zions Bancorporation has just opened an opportunity for a Salesforce.com Product Manager, Digital Marketing within the Digital Strategy Department based in Salt Lake City, Utah. If you are ready to move your career forward, read on.

Banking is being digitally transformed and the impact is being felt across every aspect of the industry. Customers want to interact with us differently and have very demanding expectations of their bank. Join our marketing team to help Zions create a best in class sales support too. The successful candidate for this position will be responsible for enabling our bankers to better serve their customers by providing enhanced features and functionality within Salesforce.com.

Responsibilities for this position include:

  • Provide robust communication across the organization to develop strong relationships built on trust with affiliate sales teams, marketing teams and technology partners

  • Gather, develop and share best practices when partnering with our affiliate banks and lines of business that identify opportunities to improve our use of Salesfore.com

  • Refine the vision, strategy, and roadmap for Salesforce.com ensuring alignment with business and technology stakeholders

  • Articulate value proposition needed to effectively leverage planned capabilities

  • Partner with data and analytic resources to drive KPI’s that ensure user information needed is available to effectively leverage existing capabilities and design new features

  • Improve banker and customer experiences by mapping existing usage, defining target-state usage, and executing other UX R&D best practices

  • Work closely with business analysts, SFDC admins, developers and business partners to execute process and product enhancements

  • Maintain and leverage relationship with Salesforce and other vendors

  • Develop and support broad customer engagement strategies including addressing capability gaps

  • Develop business cases and secure funding for specific opportunities

    Qualifications

    Education/Experience, Skills and Abilities:

  • Must have 2+ years of technical product management or user experience (UX) or other directly related experience

  • Must be able to define a vision and successfully engage diverse stakeholders on the journey to achieve the vision

  • Must have the ability to manage projects and think creatively

  • Must have excellent judgment and communication skills, both verbal and written

  • Must have excellent problem analysis and resolve experience

  • Minimum 1 year of experience working with customer relationship management systems, ideally Salesforce.com

  • Experience working in the financial services industry, ideally commercial and retail banking preferred

  • Some experience with advanced data and analytics, machine-learning, and/or artificial intelligence utilized to drive/support customer engagement preferred

  • Must be results oriented, user focused and able to think strategically

  • Excellent relationship skills with ability to influence and engage team, stakeholders, vendors and affiliates

  • Analytical with strong technical acumen

  • Positive and energetic team member and business leader

  • Must have a bachelor’s degree in human-centered design, information technology, business or a related field such as marketing, professional sales, or sales management

    We know that an exceptional company can only be built by exceptional people, working together as a great team. We value our employees, and we are committed to search out, recognize and create fulfilling opportunities for outstanding people within our organization, and to reward them for their contributions to our success.

    If you have the drive, ambition and skills, we want to give you the opportunity. Zions is full of people just like you who share the same values and work ethic. Our diverse workforce offers endless opportunities to expand your skills and gain valuable experience that will help you advance your career. Let’s talk about how we can help one another succeed.

    Zions is one of the nation's premier financial services companies with total assets exceeding $65 billion. Zions operates under local management teams and distinct brands in 11 western states: Arizona, California, Colorado, Idaho, Nevada, New Mexico, Oregon, Texas, Utah, Washington and Wyoming. The company is a national leader in Small Business Administration lending and public finance advisory services and is a consistent top recipient of Greenwich Excellence awards in banking. In addition, Zions is included in the S&P 500 and NASDAQ Financial 100 indices. To better familiarize yourself with our company visit us at: http://www.zionsbancorporation.com/

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    Work Locations

    Utah-Salt Lake City-UT - Stonewater - Int Ctr

    Marketing & Communications

    Aug 12, 2019

Equal Opportunity Employer It is the policy of this corporation to provide equal employment and advancement opportunities to all employees and applicants for employment, without regard to race, color, religion, age (40 and over), sex, pregnancy, gender, disability, national origin, ethnic background, citizenship, veteran status, sexual orientation, gender identity and expression or any other characteristic protected by applicable law. This policy is established and administered in accordance with all applicable federal, state, and local laws. If you are an individual with disabilities who needs accommodation, or you are having difficulty using our website to apply for employment, please contact us at (801) 844-7628, Mon.-Fri. between 9 a.m. - 5 p.m. MST. Click here to view applicable Federal, State and/or local employment law posters.

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