Triple-S Steel Inside Sales Representative in Salt Lake City, Utah
At Triple-S Steel we live and work by our core values. Since our inception over 50 years ago, we have followed three basic principles that are the foundation of our success:
Stability: All decisions made are measured in years, not quarters.
Flexibility: Employees are encouraged to seek creative steel solutions and services that help the company thrive.
Chemistry: We foster and nurture an entrepreneurial spirit throughout the Triple-S family. That spirit permeates our DNA.
From a small family retail operation in Houston, our business has expanded across the US and S. America to sell over 1 Million tons per year. We supply steel for bridges, stadiums, barges and large buildings but one thing will always remain the same: We treat our customers and employees like family.
We are seeking a motivated Inside Sales Representative to join our Triples- S Steel business. Triple- S offers great insurance benefits, 401K savings plan, tuition reimbursement, profit sharing and so much more!
Write up all orders promptly as received, ensuring the accuracy of all relevant details (e.g. specifications, processing requirements, shipping and handling, etc.)
Take all relevant cost factors into consideration when developing quotes and ensure that quoted prices will be sufficient to deliver expected gross margins.
Review the total in-stock and on order position to determine material availability and to anticipate potential excess and aged inventory issues.
Coordinate with Product Managers to have a working knowledge of inbound raw material in terms of both timing and costing.
Monitor the status of customers’ orders and intervene as required to ensure on-time delivery.
Contact customers to inform them as soon as it is determined that their order will be late or incomplete and work with them to minimize the consequences.
Handle cancellations or changes in sales orders and communicate the changes with related departments.
Work in close partnership with outside sales representatives handling the day-to-day business and developing strategic approaches by account to maximize sales and profit.
Actively seek new business from current customers as well as potential new customers through making outcalls on a regular basis.
Be an advocate for the customer in dealings with various departments such as Credit, Operations, Shipping and Purchasing.
Understand the gross margin performance that is expected from your accounts.
Review the profit performance of accounts on a regular basis and look for ways (e.g. pricing, product mix, processing set-ups, freight, etc.) to improve.
Completion of University or College with a major in Business Administration or Marketing preferred, or an equivalent combination of education and experience.
Ability to work in a fast-paced, self-directed entrepreneurial environment.
Previous interaction and experience working with customers, preferably within the steel industry. Highly developed customer service skills.
Excellent communications and telephone sales personality skills.
Effective time management skills, ability to multi-task and prioritize day-to-day activities.
Proficiency in MS Excel, Word, and Outlook. Stelplan experience is a plus.
Street: 1840 South 700 West