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Triple-S Steel Inside Sales Representative in Salt Lake City, Utah

At Triple-S Steel we live and work by our core values. Since our inception over 50 years ago, we have followed three basic principles that are the foundation of our success:

Stability: All decisions made are measured in years, not quarters.

Flexibility: Employees are encouraged to seek creative steel solutions and services that help the company thrive.

Chemistry: We foster and nurture an entrepreneurial spirit throughout the Triple-S family. That spirit permeates our DNA.

From a small family retail operation in Houston, our business has expanded across the US and S. America to sell over 1 Million tons per year. We supply steel for bridges, stadiums, barges and large buildings but one thing will always remain the same: We treat our customers and employees like family.

We are seeking a motivated Inside Sales Representative to join our Triples- S Steel business. Triple- S offers great insurance benefits, 401K savings plan, tuition reimbursement, profit sharing and so much more!

  • Write up all orders promptly as received, ensuring the accuracy of all relevant details (e.g. specifications, processing requirements, shipping and handling, etc.)

  • Take all relevant cost factors into consideration when developing quotes and ensure that quoted prices will be sufficient to deliver expected gross margins.

  • Review the total in-stock and on order position to determine material availability and to anticipate potential excess and aged inventory issues.

  • Coordinate with Product Managers to have a working knowledge of inbound raw material in terms of both timing and costing.

  • Monitor the status of customers’ orders and intervene as required to ensure on-time delivery.

  • Contact customers to inform them as soon as it is determined that their order will be late or incomplete and work with them to minimize the consequences.

  • Handle cancellations or changes in sales orders and communicate the changes with related departments.

  • Work in close partnership with outside sales representatives handling the day-to-day business and developing strategic approaches by account to maximize sales and profit.

  • Actively seek new business from current customers as well as potential new customers through making outcalls on a regular basis.

  • Be an advocate for the customer in dealings with various departments such as Credit, Operations, Shipping and Purchasing.

  • Understand the gross margin performance that is expected from your accounts.

  • Review the profit performance of accounts on a regular basis and look for ways (e.g. pricing, product mix, processing set-ups, freight, etc.) to improve.

  • Completion of University or College with a major in Business Administration or Marketing preferred, or an equivalent combination of education and experience.

  • Ability to work in a fast-paced, self-directed entrepreneurial environment.

  • Previous interaction and experience working with customers, preferably within the steel industry. Highly developed customer service skills.

  • Excellent communications and telephone sales personality skills.

  • Effective time management skills, ability to multi-task and prioritize day-to-day activities.

  • Proficiency in MS Excel, Word, and Outlook. Stelplan experience is a plus.

Street: 1840 South 700 West

ID: 2019-1591

Telecommute: No