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PrincePerelson & Associates Customer Account Representative in Salt Lake City, Utah

Customer Account Representative

Salt Lake City, Utah


A wholesale active wear distribution company has an immediate need for a Customer Account Representative. In this position you will use heavy customer service with a relationship building emphasis. If you love working with people and takes pride in your work this may be the ideal position for you.

Job Responsibilities & Duties:

  • Process and maintain highest level of accuracy with customer purchase orders

  • Clear and decisive consultative communication through phone and email interactions

  • Develop action plans to set and help achieve customer goals

  • Manage and analyze incoming inventory to provide solutions to accounts

  • Work with the customer service manager and team lead to create sales strategy, implement and measure strategy within assigned accounts

  • Represent company with integrity and personal accountability in all customer interactions

  • Achieve daily order processing and accuracy goals

  • Achieve expected volume of proactive customer calls while managing inbound requests

  • Practice knowledge of consultative selling approach

  • Effectively manage multiple projects and assignments through to completion

  • Participate in continuous improvement activities to include idea generation

  • Manage quoting projects and proactive ideation

  • Navigate, qualify & research B2B partnerships; engage via email/phone/social media

  • Develop creative programs, specials and flyers for new opportunities

  • Other duties as assigned

Skills and Experience Required:

  • 2+ years' experience in sales and/or marketing with customer service experience

  • Communicate clearly and professionally with exceptional written and verbal skills

  • High interest in consumer products for marketing events and advertising

  • Strong ability to sell products with an "on trend" component understanding trends and how to bring the trend to market

  • High level of competitiveness, positive attitude, enthusiasm and an eagerness to learn

  • Ability to generate original solutions to business opportunities and challenges

  • Ability to utilize continuous improvement concepts and philosophies on a regular basis

Benefits & Perks:

  • Great company culture and work environment

  • Paid Time Off and Paid Holidays

  • Full Health Benefits (Health, Dental & Vision)

  • Annual reviews and pay raises

PrincePerelson & Associates is an Equal Opportunity Employer and we do not discriminate against applicants due to race, color, religion, sex, national origin, age, disability, genetics, veteran status, or on the basis of disability or any other federal, state or local protected class. All applicants applying for U.S. job openings must be authorized to work in the United States.