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Job Information

Malouf Sales and Service Representative-Part-time in Logan, Utah

Hours Are:

  • Monday through Thursday: 8am to 2pm

  • Friday & Sunday: Off

  • Saturday: 8am to 2pm

Malouf is looking for a driven sales and service representative. This individual will be responsible for helping to grow a new direct to consumer sales channel through their individual efforts and as part of a team. The sales process will include consulting with prospective customers, guiding them through the sales process, closing and processing the sale, as well as post purchase product support. This will be done through both inbound and outbound sales calls, emails, and chats. The ideal candidate will be self-driven and able to manage multiple initiatives simultaneously.

Responsibilities and Duties

  • Consult with customers in a digital sales environment to drive product sales and knowledge

  • Deliver exceptional customer relations daily

  • Calling and closing outbound leads by guiding customers through the sales and support process

  • Understand the competition and know how to sell against them

  • Acquire and demonstrate advanced product knowledge

  • Problem solve any issues that arise in a timely manner

  • Adhere to all company policies and procedures

Qualifications and Skills

  • A minimum of 2 years of sales and support experience in a retail or call center environment is required

  • Experience in delivering client-focused solutions based on customer needs

  • Self-motivated with the ability to recognize the relative value of opportunities and prioritize accordingly

  • Proven ability to manage multiple projects at a time with attention to detail

  • Experience meeting and exceeding aggressive sales quotas

  • Excellent listening, negotiation, and presentation skills

  • Natural relationship builder with integrity, reliability, and maturity

  • Ability to make quick, smart decisions with limited information

  • Excellent verbal and written communication skills

  • Strong knowledge of Microsoft Office applications including Excel and Outlook

  • Learn/retain product information quickly

Preferred but not required:

  • Ability to write and speak Spanish

We are an EOE/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status, or any other status protected by law.

We are an EOE/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status, or any other status protected by law.

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