The HB Group CSA / Inside Sales Position in HERRIMAN, Utah
Our company is currently hiring for an Inside Sales / Customer Support Representative to work in our offices located in Herriman. Our company has been in business for over 30 years and we work with customers all over the world. In this role, the right candidate will develop and maintain working relationships with our clients. Responsibilities QUOTING andndash; communicating with clients by telephone and email to provide accurate quotes and project presentations on promotional products (using ASI, PPAI, or SAGE), product availability, shipping charges, mold or die fees and/or artwork PROJECT MANAGEMENT andndash; supporting client projects from start to finish, working with our vendors to provide exceptional service to our clients, exceeding client expectations ACCOUNT MANAGEMENT andndash; developing client relationships and expanding existing accounts by looking for ways to add value beyond customer's immediate requests by looking at unidentified or longer-term needs and anticipating upcoming needs OUTSIDE SALES SUPPORT andndash; support outside sales team by providing timely quotes and following up with sales team and client to ensure communication on all aspects of project RECORD KEEPING andndash; using company-wide systems to maintain accurate records of client quotes, orders and shipments TEAM WORK andndash; working with the warehouse team to ensure accurate receipt and shipment of client promotional items DETAIL-ORIENTED andndash; knows the specifics of clients' projects, uses checklists to ensure completion of each step before moving on to the next one Required *3-5 years of working experience with inside sales support *High School Diploma or equivalent *Beginning to intermediate proficiency using MS office suite: Excel, Word, and Outlook *Willing to go the extra mile for our clients, to help them achieve their goals and make them look good *Able to communicate with co-workers and clients professionally, both in writing and verbally *Love being part of a team and helping pull everyone to the top *Maintain high standards of personal integrity and work ethic, adhering to internal policies *Candidates must pass a background check Preferred *Experience working with ASI, PPAI, or SAGE *Skills in PhotoShop, Illustrator, Design or other like programs a plus *Experience with NetSuite or other commercial ERP Benefits *Salary DOE *Retirement plan, company matching available *Paid PTO *Paid holidays *Medical, dental, vision, life and disability insurance available *Potential for raises and bonuses, based on attainment of goals * For consideration, after submitting your resume, please send a cover letter to Jobs @TheHBGroup.com and answer the following questions: 1. Which of our requirements do you meet or exceed? 2. Why do you want to work with us? 3. Why should we consider you for this position?